We Tend to Keep the World Connected with the World

Operational Support Systems

Arbeit Operational Support Systems
Overview

We provide a plethora of services with due focus on Operation Support Systems (OSS) too which include the following:

  • Capacity management for the network (resource and network inventory management)
  • Service delivery (order management &amp end-to-end provisioning)
  • Proactive monitoring of the various network layers in relation to incident reports (fault, performance, and service quality management)
  • Collection, distribution, and usage data (mediation)
  • Workforce orchestration for installation and repair activities (workforce management)

Workforce Management

Congestion Management & Network Upgrades

Network upgrades boost customer service and perception. Automation enables agile development and cost-efficient infrastructure transformation.

Service Quality Management & Assurance

Service quality goes beyond technical KPIs; it requires understanding the customer’s perspective. Providers need to correlate technical parameters to enhance customer experience, proactively manage networks, and reduce complaints. This shift focuses on customer-centric service assurance and quality management systems.

Service Fulfilment

Customers demand speedy and innovative service launches. The OSS system must act as a platform to drive service innovation, using catalog-driven fulfillment processes. Telecom operators need an OSS platform that enables them to compete/collaborate with OTT companies, redefining their positioning.

Arbeit Operational Support Systems

Arbeit can play a major role in this changing operator requirements by providing holistic solutions, such as:

  • Identify gaps in existing OSS portfolio with respect to functional coverage
  • Identify opportunities for existing OSS exploitation
  • Create “As-Is” OSS picture vis-à-vis “future” proactive OSS
  • Create strategy & roadmap to achieve target architecture
  • Implement roadmap phase-wise and then operate to its full capacity
  • BPM(S) and integration solutions like WebSphere Fabric, Cordys, WebLogic, Tibco, and WebMethods
  • Network Inventory applications such as Netcracker, Amdocs-Cramer and NetAdmin
  • OSS solutions such as Comptel, TTI Netrac, Comarch, Amdocs, AxiOSS, Oracle OSM, Oracle Communications ASAP (MetaSolv), Huawei OSS, NetNumber, NetCool and ZSmart
  • Service Assurance applications like BMC Remedy ARS
  • Number Portability solutions from PortingXs and Logica TPress/MPress
Our Experience

We Have Completed
150+ Projects Successfully

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250+
Global Customer
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152+
Project Completed
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15+
Award Winning

Clients & Partners

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Key of Services

Stack of Managed Services

1
IT Monitoring
Services
2
Network Device
Management
3
Managed Security
Services
4
Managed Remote
Access
5
Managed Unified
Communications
6
Consulting, Auditing &
Professional Services
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    Unmatched Technical Expertise
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    Big Team You Can Count On
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    Affordable Solutions
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    Timely Response To Clients
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    Team Support 24/7
CONTACT US

Do you have any queries to discuss? Let’s talk

Do you have any queries, questions, or ideas you’d like to discuss? We’re eager to hear from you. Contact us today and let’s start a conversation that can unlock new possibilities for your business.